Reviews Analysed
21
We Collect & Analyse Reviews
Discover Cars
Experiences & Reviews
Discover Cars is an online car rental booking and comparison platform that aggregates offers from multiple suppliers, letting consumers search, compare prices, choose insurance options and manage reservations online. It is used by travellers to book short‑term car hires across different countries and to compare coverage and add‑ons before collecting a vehicle.
Overview & Key Metrics
Positive Sentiment
90%
Latest Review
18d
Overall Rating
4.5
Our Analysis
🎯
Service quality
Reviewers commonly describe staff as helpful, responsive and efficient at pickup, drop‑off and problem resolution, including rapid in‑person assistance.
Share
Strong
9%
💰
Value for money
Multiple reviews highlight competitive pricing and clear charges, with users noting good deals, cheaper options and absence of hidden fees.
Share
Strong
9%
⚡
User experience
Booking and website navigation are frequently described as easy, quick and clear; a few reviewers report payment issues or missing booking fields.
Share
Strong
28%
🔧
Product quality
Some customers praise vehicle cleanliness and safety, while isolated reports note pre‑existing damage; insurance/coverage handling is mentioned in those cases.
Share
Mixed
4%
📞
Communication
Customers report clear explanations and prompt responses from staff and claims teams, including quick approvals and returned items when contacted.
Share
Strong
8%
⭐
Overall experience
Most reviewers give a positive overall verdict — smooth bookings, helpful service and good value — though a small number report negative incidents.
Share
Strong
42%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – September 2025).
Car Hire Services
"Renting a car with Discover Car Hire is effortless, and there are no hidden charges. Mohamed was able to swiftly and satisfactorily reschedule my reservation, and I was able to rent a cool car that met high hygiene and safety requirements.
I left my wristwatch in the rented car and realized it when I arrived at the airport. But upon making a call, Mohamed immediately dispatched a staff member to retrieve it and deliver it to me before departure.
Discover Car Hire in my experience, has extremely friendly and helpful staff. As well as speedy pick-up and drop-off of the car.
I wholeheartedly recommend this.
"
Miriam H.
Collected.reviews
Nov 21, 2021
Featured for: Shows responsive staff and issue resolution
Had a great experience with service
"Hiring a car online was clear amd easy, we took extended coverage and there was wheel damage on the car. The company responded to our claim quickly, t..."
ציפי ליבנה
Trustpilot
Sep 30, 2025
Featured for: Illustrates claims handling and pricing mention
Couldn't pay for rent
"Couldn't pay for rent, tried gpay..."
Serg Ly
Trustpilot
Sep 30, 2025
Featured for: Highlights payment failure and negative experience
Easy!!
"Website was pretty simple a..."
Fred
Trustpilot
Sep 30, 2025
Featured for: Typical positive booking UX comment
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
S
Sasha Frizon
trustpilot.com
Sep 30, 2025
GREAT DEAL AND GOOD BOOKING EXPERIENCE
GREAT DEAL AND GOOD BOOKING EXPERIENCE. Need a p...
c
customer
trustpilot.com
Sep 30, 2025
Very easy and quick.
...
G
GOIA ADRIAN
trustpilot.com
Sep 30, 2025
Wery good
...
�
ציפי ליבנה
trustpilot.com
Sep 30, 2025
Had a great experience with service
Hiring a car online was clear amd easy, we took extended coverage and there was wheel damage on the car. The company responded to our claim quickly, t...
b
benoit.dumont
trustpilot.com
Sep 30, 2025
Easy and cheap
...
Y
Yossef YOGEV
trustpilot.com
Sep 30, 2025
i like your sevuce
...
J
Jose WIRTZ
trustpilot.com
Sep 30, 2025
happy
...
R
Robinsin
trustpilot.com
Sep 30, 2025
Easy and fast and complete explanations
Easy and fast and c...
S
Sofıa Kostourou
trustpilot.com
Sep 30, 2025
Fast and easy
Best deals from d...
V
Valdas Vitkauskas
trustpilot.com
Sep 30, 2025
Easy to find a service you need
Easy to find a...
K
Kobus Reblin
trustpilot.com
Sep 30, 2025
Great Service received
...
S
Simon Harris
trustpilot.com
Sep 30, 2025
Highly recommended
Easy to book, cheaper than the competition and brillia...
A
Abdullah Abdul Jalil
trustpilot.com
Sep 30, 2025
Everything is good
...
N
No
trustpilot.com
Sep 30, 2025
Horrible experience
...
y
yogev yaakov
trustpilot.com
Sep 30, 2025
very easy to make an order
...
A
Antonis Bantsos
trustpilot.com
Sep 30, 2025
Everything goes smoothly
...
D
David Byrne
trustpilot.com
Sep 30, 2025
The ease of booking was great
The ease of booking was great, and a...
S
Serg Ly
trustpilot.com
Sep 30, 2025
Couldn't pay for rent
Couldn't pay for rent, tried gpay...
U
Ulla Pors
trustpilot.com
Sep 30, 2025
Quick and easy
...
F
Fred
trustpilot.com
Sep 30, 2025
Easy!!
Website was pretty simple a...
Conclusion
Reviews of Discover Cars show frequent praise for easy booking and simple website navigation, with many customers noting competitive prices and clear fees. Staff responsiveness is a recurring positive, with examples ranging from quick claims processing to returning lost items. A few reviews describe payment failures or vehicle damage on collection, so customers may want to verify payment methods and inspect the car on pickup. When booking, check coverage options and keep documentation for any claims or clarifications.