Reviews Analysed
7
We Collect & Analyse Reviews
DesperateSeller
Experiences & Reviews
DesperateSeller is an online UK vehicle marketplace that lists used cars from dealers and private sellers. The site offers listing and advertising services for sellers and a searchable catalogue for buyers; people commonly consult reviews to assess listing accuracy, site usability and dealer reliability before transacting.
Overview & Key Metrics
Positive Sentiment
14%
Latest Review
15d
Overall Rating
1.5
Our Analysis
🎯
Service quality
Some customers praise helpful, patient staff and timely delivery; others report failed ad services and unmet expectations from the platform.
Share
Mixed
10%
💰
Value for money
One buyer notes a competitive price, but other reviewers report paid services or purchases that did not deliver expected value or were mis-sold.
Share
Weak
14%
⚡
User experience
Multiple reviewers report site problems: outdated adverts, incorrect search results, and account/login failures that prevented effective use of the platform.
Share
Weak
19%
🔧
Product quality
At least one review describes a vehicle sold with serious, dangerous faults; other reviews do not generally comment on vehicle condition.
Share
Weak
5%
📞
Communication
Reports are mixed: one reviewer praised prompt answers, while several others say dealers or sellers failed to respond or promised callbacks never materialised.
Share
Weak
19%
⭐
Overall experience
Overall experiences vary: one positive transaction and recommendation exist, but multiple recent reviews describe frustration, failed services and serious complaints.
Share
Weak
33%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 7 verified reviews (November 2021 – September 2025).
Mercedes Benz A Class
"DesperateSeller.co.uk is always happy to help their customers, and staff are always willing to go that extra mile for you. Through my experience with them, they were patient, helpful and efficient in answering all of my questions regarding the Mercedes Benz A Class. I was at one point overwhelmed with the good answers and friendly nature of the staff. I thought I may have asked too many questions but they were never unsettled! The vehicle was delivered within the specified time frame and at a competitive price compared to others! I would definitely recommend DesperateSeller.co.uk if you are looking for the best car sales company any day!
"
Sky
Collected.reviews
Nov 24, 2021
Featured for: Positive staff, timely delivery, competitive price
I think it's a scam
"Several of the cars I've seen advertised for sale have been from adverts years old. Went to a garage recently to see a car that was ad..."
Susan Naylor
Trustpilot
Sep 30, 2025
Featured for: Outdated adverts, listing accuracy issue
Terrible
"Terrible, can’t call dealer can’t do anyth..."
Mubeen Riaz
Trustpilot
Sep 30, 2025
Featured for: Account/login failure, unable to contact dealer
DONT TRUST THESE TRADERS AT…
"DONT TRUST THESE TRADERS AT WEMBLEY...... Bought a car from A2Z cars in Wembley (also known as Car Valley) both on desperate sellers website. Have bee..."
Lisa Mckenzie
Trustpilot
Sep 30, 2025
Featured for: Mis-sold vehicle with dangerous faults
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
Showing all 7 reviews
All Customer Reviews
Sources: Trustpilot (6) · Collected.reviews (1) · Quotes shortened · As of: September 2025
S
Susan Naylor
trustpilot.com
Sep 30, 2025
I think it's a scam
Several of the cars I've seen advertised for sale have been from adverts years old. Went to a garage recently to see a car that was ad...
M
Mubeen Riaz
trustpilot.com
Sep 30, 2025
Terrible
Terrible, can’t call dealer can’t do anyth...
J
James
trustpilot.com
Sep 30, 2025
Waste of space and time
Don't waste my time by telling me you have 91 cars that fit my "Google" search criteria, only the...
L
Lisa Mckenzie
trustpilot.com
Sep 30, 2025
DONT TRUST THESE TRADERS AT…
DONT TRUST THESE TRADERS AT WEMBLEY...... Bought a car from A2Z cars in Wembley (also known as Car Valley) both on desperate sellers website. Have bee...
D
Dave the slave
trustpilot.com
Sep 30, 2025
Dead Loss
Submitted advert and paid on wednesday, 24 hour publication period passed, no advert, nex...
T
Thomson
trustpilot.com
Sep 30, 2025
Terrible log in system that doesn’t…
Terrible log in system that doesn’t fun...
S
Sky
Collected.reviews
Nov 24, 2021
Mercedes Benz A Class
DesperateSeller.co.uk is always happy to help their customers, and staff are always willing to go that extra mile for you. Through my experience with them, they were patient, helpful and efficient in answering all of my questions regarding the Mercedes Benz A Class. I was at one point overwhelmed with the good answers and friendly nature of the staff. I thought I may have asked too many questions but they were never unsettled! The vehicle was delivered within the specified time frame and at a competitive price compared to others! I would definitely recommend DesperateSeller.co.uk if you are looking for the best car sales company any day!
Conclusion
Reviews show a wide range of experiences with DesperateSeller. One reviewer described helpful staff, timely delivery and a competitive price, while several recent reviews report site and account problems, outdated or inaccurate adverts, failed advert publication and poor post‑sale communication. At least one complaint details a vehicle sold with serious mechanical faults and lack of satisfactory follow‑up. Prospective buyers should verify current availability, inspect vehicles in person, check dealer credentials and keep records of listings; sellers should confirm their adverts are published and follow up with support if not. Consider payment protections (for example card chargeback or Section 75 where applicable) and independent vehicle inspections before completing purchases.