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We Collect & Analyse Reviews

DesperateSeller
Experiences & Reviews

DesperateSeller is an online UK vehicle marketplace that lists used cars from dealers and private sellers. The site offers listing and advertising services for sellers and a searchable catalogue for buyers; people commonly consult reviews to assess listing accuracy, site usability and dealer reliability before transacting.

Overview & Key Metrics

Reviews Analysed 7
Positive Sentiment 14%
Latest Review 15d
Overall Rating
1.5

Our Analysis

🎯

Service quality

Some customers praise helpful, patient staff and timely delivery; others report failed ad services and unmet expectations from the platform.

Share
10%
Mixed
💰

Value for money

One buyer notes a competitive price, but other reviewers report paid services or purchases that did not deliver expected value or were mis-sold.

Share
14%
Weak

User experience

Multiple reviewers report site problems: outdated adverts, incorrect search results, and account/login failures that prevented effective use of the platform.

Share
19%
Weak
🔧

Product quality

At least one review describes a vehicle sold with serious, dangerous faults; other reviews do not generally comment on vehicle condition.

Share
5%
Weak
📞

Communication

Reports are mixed: one reviewer praised prompt answers, while several others say dealers or sellers failed to respond or promised callbacks never materialised.

Share
19%
Weak

Overall experience

Overall experiences vary: one positive transaction and recommendation exist, but multiple recent reviews describe frustration, failed services and serious complaints.

Share
33%
Weak

Our Independent Methodology

How we analyse customer reviews without bias

Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 7 reviews

All Customer Reviews

Sources: Trustpilot (6) · Collected.reviews (1) · Quotes shortened · As of: September 2025

S
Susan Naylor
trustpilot.com Sep 30, 2025

I think it's a scam

Several of the cars I've seen advertised for sale have been from adverts years old. Went to a garage recently to see a car that was ad...

M
Mubeen Riaz
trustpilot.com Sep 30, 2025

Terrible

Terrible, can’t call dealer can’t do anyth...

J
James
trustpilot.com Sep 30, 2025

Waste of space and time

Don't waste my time by telling me you have 91 cars that fit my "Google" search criteria, only the...

L
Lisa Mckenzie
trustpilot.com Sep 30, 2025

DONT TRUST THESE TRADERS AT…

DONT TRUST THESE TRADERS AT WEMBLEY...... Bought a car from A2Z cars in Wembley (also known as Car Valley) both on desperate sellers website. Have bee...

D
Dave the slave
trustpilot.com Sep 30, 2025

Dead Loss

Submitted advert and paid on wednesday, 24 hour publication period passed, no advert, nex...

T
Thomson
trustpilot.com Sep 30, 2025

Terrible log in system that doesn’t…

Terrible log in system that doesn’t fun...

S
Sky
Collected.reviews Nov 24, 2021

Mercedes Benz A Class

DesperateSeller.co.uk is always happy to help their customers, and staff are always willing to go that extra mile for you. Through my experience with them, they were patient, helpful and efficient in answering all of my questions regarding the Mercedes Benz A Class. I was at one point overwhelmed with the good answers and friendly nature of the staff. I thought I may have asked too many questions but they were never unsettled! The vehicle was delivered within the specified time frame and at a competitive price compared to others! I would definitely recommend DesperateSeller.co.uk if you are looking for the best car sales company any day!

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Conclusion

Reviews show a wide range of experiences with DesperateSeller. One reviewer described helpful staff, timely delivery and a competitive price, while several recent reviews report site and account problems, outdated or inaccurate adverts, failed advert publication and poor post‑sale communication. At least one complaint details a vehicle sold with serious mechanical faults and lack of satisfactory follow‑up. Prospective buyers should verify current availability, inspect vehicles in person, check dealer credentials and keep records of listings; sellers should confirm their adverts are published and follow up with support if not. Consider payment protections (for example card chargeback or Section 75 where applicable) and independent vehicle inspections before completing purchases.