Customers often praise Demon Tweeks for fast dispatch and a straightforward online checkout. Many mention helpful staff in store and useful fitment tools on the site. Another set of reviews describes faulty items, incorrect fitment, and weak after-sales support. Overall feedback shows a clear divide between strong day-to-day service and recurring problems after purchase.
Examples from available reviews (Nov 2021 – Feb 2026).
Needed tyres urgently and received next-morning delivery before 10am.
“Demon Tweeks overnight service had the tyres on my door step before 10am the next day.”
Received parts that required cutting to fit and had unclear fitment information.
“Parts don’t fit, not made aware at order stage”
Customer service ignored information and refused to test a faulty fuel pump.
“Very poor customer service”
First-time site experience was simply great.
“my first time on the site, and it was simply great.”
Many reviews describe fast fulfilment, including next-day delivery. Customers often call staff knowledgeable and quick to help, both in store and over the phone. A separate group of complaints mentions wrong parts being sent, slow refunds, and service teams that were not helpful.
Many reviewers point to competitive pricing and good value on tyres and parts. They also link that value to quick dispatch and items being in stock. A small number of reviews mention unexpected charges or high fitting fees.
Several reviewers say the website is clear, with easy checkout and simple navigation. Customers highlight a “will this fit my car” feature and accurate product search. Only a few comments mention problems with ordering or unclear site information.
Some positive reviews say tyres and kits feel good for the price. Clear negative reports describe faulty products, perished tyres, coilover failures, and parts that needed cutting to fit. These quality issues appear repeatedly across separate reviews.
Many reviews mention useful advice from staff and quick fixes once someone got involved. Others describe enquiries being ignored, wrong fitment advice, and weak follow-up on complaints. A minority of delivery-related comments also blame the carrier’s handling.
Overall opinion splits between frequent five-star reviews praising speed, range, and easy ordering, and one-star complaints focused on faults and poor recovery after problems. Reviews repeatedly highlight speed and value, alongside repeated reports of after-sales issues that were not resolved. Customers leaving negative reviews most often mention incorrect parts, refunds being refused, or missing technical support.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Reviews (19) · Reviews (1) · Quotes shortened · As of: February 2026
Was charged 105.99 to fit two 13" moped wheels.
“I went in to get tyres put on new hubs I had was charged 105.99 for two 13” moped wheels”
Great prices and fast delivery from Demon Tweeks.
“Great prices and fast delivery”
Wide selection, good value and fast delivery.
“Great selection of products, good value and fast delivery.”
Needed tyres urgently and received next-morning delivery before 10am.
“Demon Tweeks overnight service had the tyres on my door step before 10am the next day.”
Fast, reliable and very knowledgeable staff.
“fast, reliable human and very knowledgeable❤️💪🏼💪🏼💪🏼”
Ordering process was easy, fast and simple.
“Too easy, fast, simple”
Items arrived fast, as ordered and perfect.
“Fast & as ordered - just perfect. Thank you.”
Tyres described as good and offered at a good price.
“Good tyres these ones one of my sons has had these good price”
Transaction was easy and communication was good.
“Easy transaction good coms”
Faulty battery sent and refund/collection was delayed without response.
“Had a faulty battery sent out contacted by phone next day still waiting”
Ordered online and items were ready for collection the next morning.
“Ordered items online night before and they were ready for collect at 9am the next day, great service.”
Competitive prices and quick delivery received praise.
“Competitive prices and quick delivery top marks Thanks 👍”
Good price and very fast delivery.
“Good price with very fast delivery.”
Received excellent service; reviewer thanked the company.
“Excellent service. Thank you”
Great service, easy website, good in-stock levels; shop is great to walk round.
“Great service, easy to use website, good in stock levels.”
Useful 'will this fit my car' feature, lowest brake pad price and next-day delivery.
“I liked the 'will this fit my car' feature on the website”
Product reasonable priced with quick despatch and next-day arrival.
“Good product at a reasonable price price, quick despatch, arrived next day, will use DT again.”
Reviewer claims excellent service since 1970.
“Excellent serive since 1970.”
Fast delivery and good price.
“Fast delivery and good price.”
Team was helpful, prompt and courteous.
“Really helpful team with prompt and courteous service”
Great company with a wide product range, good prices and fast despatch.
“Good range of motorcycle tyres and really good prices.”
Wrong parts were delivered and customer service refused responsibility.
“Wrong parts delivered, which I fitted.”
Helpful staff recommended suitable wheels; fitting and check completed quickly.
“This team are brilliant.”
Customer service agent Grace opened a claim and resolved shipping.
“Grace from DT opened a claim with UPS to get it sorted”
Received parts that required cutting to fit and had unclear fitment information.
“Parts don’t fit, not made aware at order stage”
Parcel was left unattended by the carrier and refund was refused.
“parcel force delivered it to my door and just dumped it at my doorstep”
Staff were lazy and unhelpful; after-sales support absent.
“Lazy and unhelpful staff. After-sales support does not exist.”
Bought a motorcycle tyre that was perished; replacement was refused.
“my tyre had a patch of perishing on the side wall”
Reviewer experienced faulty items and poor customer service and will not return.
“Faulty items no customer service.”
Customer service ignored information and refused to test a faulty fuel pump.
“Very poor customer service”
Staff were rude, unhelpful, and hurried the family out before closing.
“there was no welcome or acknowledgment from any staff member”
Order still not ready three weeks after payment; refund requested.
“it still isn’t ready.”
Paid for express delivery but item was delayed and support was poor.
“ordered express service 1-2 days.”
Website showed the part as fitting but it was incorrect.
“it was not the correct part”
Repeatedly received BMW parts that did not fit and experienced delays.
“parts that don't fit my car.”
Two disc lock alarms were faulty and the company refused a discount.
“both Faulty..no alarms..”
Bought two faulty disc lock alarms; seller refused discount twice.
“BAD SELLER, NO XMAS SPIRIT ..Bought 2 disc lock/alarms for Xmas presents.”
Coilovers failed, repairs were slow, and warranty coverage was denied.
“The problems I have had with this "quality product" is appalling!”
Items marked dispatched but never arrived and customer service was unhelpful.
“i got an email saying item was dispatched but never received anything”
My dad gifted me a racing motorcycle and I thought it would be fantastic for me to get some accessories such as a helmet and suit for my safety. It took me some months to get what I wanted but luckily I came across DemonTweeks. I was a bit hesitant at first but the prices were too good to pass up. Their site was so easy to use and a wide selection of different kinds of helmets and suits. and prices were great. Within a few minutes I had identified a HJC RPHA 70 Plain Motorcycle Helmet and Alpinestars Fusion Leather Motorcycle Suit. Immediately contacted the customer care support to confirm my order and I’m pleased the delivery was very fast. I've been wearing the suit now for about a month and have been very impressed with it. It fits perfectly, and is made of good material. Very good quality for the money. The helmet is a great product, well made and comfortable.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Demon Tweeks is a UK retailer focused on motorcycle, motorsport, and performance parts. It sells tyres, helmets, clothing, suspension components, brake parts, and related accessories online and through physical outlets. The website includes fitment tools, parts search functions, and options for home delivery or in-store collection. Demon Tweeks posts technical product listings and provides phone and email support for technical questions.