About Kugans

In today's world, hardly anyone has time to go to a store and buy groceries. So, these days, most people buy necessities online, including groceries. It’s way more convenient, not to mention it saves on gas money. However, with a product like food, you must read over customer reviews before purchasing anything online. These reviews will give you insight into the quality of the food and services of the business before you buy anything.

About Kugans

Kugans supermarket was established in 2003 by Mr Kuganeswaran Thangarajah. The founder of Kugans believed that quality customer service is vital when operating any kind of business. Because of their impeccable customer service, Kugans has grown rapidly. The people at Kugan aim to bring quality Indian and South Indian cuisine to their customer's doorsteps.

Products and Services of Kugans

At Kugans you will find an array of foods and products, including fresh vegetables, fresh fruits, fresh meat, ready meals, beverages, sweets, snacks, dried fruit, nuts, European foods, frozen foods, baby items, household items and pet food. Fresh vegetables you’ll find include curry leaves, tindora, Danya, okra, fresh methi, chilli, ginger, ridge gourd, beetroot, ponnanganni, fresh mint, coconut, birds eye chilli, green karela, garlic, long dudhi, vallara, onion bunches, mulli, suran, green mangos, green pumpkin, ash gourd, cassava, kerala cucumber, jack seeds, peanuts, pan leaves, carrots, eddoes, loose tomatoes, pumpkin, white cabbage, green tomatoes, pasali, yams, green radish, banana flower, green capsicum, round dudhi, padwal, Ceylon onion, sweet potatoes, lime, lemon, rasavalli, agathi, cauliflower, cyprus potatoes, cucumbers, mushrooms, fresh dill, red long chillies, spring onions, broccoli, green cabbage, fresh turmeric, green saag, leeks, bullet chillies, baby potatoes, Dubai pumpkin, turnips, oyster mushrooms, aloe vera and chestnuts. Some fruits you’ll find include guava, papaya, plantain, custard apples, baby bananas, amla, green bananas, chickoo, bananas, mangos, pomegranates, royal gala apples, clementines, manguestan, blueberries, grapes, strawberries, jack fruit, pears, Chinese pears, pineapples, oranges, corn pears, peaches, raspberry, nectarines and grapefruit.

Additional Services of Kugans

If you wish to return your item, you may contact customer service to arrange a return or exchange. Non-returnable items include perishable foods, milk, sanitary pads, face mask, hazardous materials, flammable liquids and beauty products. Once your item has been inspected, you will be notified via email whether your refund request is accepted or rejected. If your request is approved, your refund will be issued to your original payment method. Packaging and shipping will be deducted from your refund. Exchanges are only applicable if an item is damaged or defective. Deliveries to the UK would be delivered the next day if the order was placed before noon from Monday - Thursday. Orders placed after noon with be dispatched the following business day. For orders less than £49, a shipping fee of £5 will be charged; otherwise, shipping will be free. If you experience any iddfdfiuclties please contact Kugans directly by phone:

Phone: 020 4529 0800

Complaints, Compliments, and Tips for Kugans

Have you shopped with Kugans before? Was your experience pleasant? Sometimes when you order food online, you will be given the older products. When receiving your order, were any food items expired or inedible? If this was the case, was customer service helpful in issuing you a refund or exchange? If you placed an order before noon between Monday and Thursday, did you receive your order the next day? Share your feedback with Kugans by writing a customer review, as this will help them better understand the needs of their customers and improve their services if need be.

Find more relevant companies

273 - 275 Ilford Lane

IG1 2SD Ilford

United Kingdom

📧 hello@kugans.com

☎ 020 4529 0800

🌐 kugans.com

Categories

Food & Drinks | Order Online

Kugans Reviews

: 1

100% Would buy here again

Ordering 10

Service 10

Pricing 10

Delivery 8

Most relevant positive review

A Pleasant Experience Shopping

Kugans Online Supermarket provided me with a great shopping experience. The website was easy to n...Read on

Reviews (1)

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Would buy here again
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A Pleasant Experience Shopping With Kugans
Kugans Online Supermarket provided me with a great shopping experience. The website was easy to navigate and I found all the Indian, Sri Lankan, and South Indian groceries I needed at a very competitive price. They have an extensive selection of unique products which made my shopping trip that much more exciting. Despite ordering from abroad, the delivery process was seamless and everything arrived in perfect condition. Their customer service team were extremely helpful when I had some questions regarding certain products. Overall, Kugans exceeded my expectations with their vast product range, affordable prices, and excellent customer service. If you're looking for an online specialist store for Indian and Asian groceries then look no further than Kugans!
B
Berta 17 months ago
8 0
Ordering
Service
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Would buy here again
Overall

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